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Ticket #4046
RE: Ticket#1268017/CID/On-board PCs to RMM and Anti-Virus -- has been updated
Med Tech Solutions · Bob Satyal · New
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Bob Satyal2019-06-12T23:28:52.150Z
Try this link instead and let us know if it is still an issue:
https://lt.medtechsolutions.com/automate/login
From: Pete Heinlein
Sent: Wednesday, June 12, 2019 3:00 PM
To: operations <[email protected]>; Bob Satyal <[email protected]>; LabTech Expert <[email protected]>
Subject: RE: Ticket#1268017/CID/On-board PCs to RMM and Anti-Virus -- has been updated
\[INTERNAL\]
Bob and Tim,
Is there anything we can do to give Ryan Miller access to remote into machines? We are getting this error:
Error: Empty Response. Unable to retrieve connection information for this computer. Confirm Control is enabled.
He is using the WebUI to log into servers and desktops.
--
Pete Heinlein