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Ticket #14112

Automate question

Med Tech Solutions · Greg Mace · New

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Ticket details

Priority
Priority 3 - Medium
Type
Consulting
Owner
Unassigned
Last updated
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Initial description

No description

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Ticket timeline

Greg Mace2025-02-13T21:54:37.660Z

Good afternoon, Tim. Do you know if it is possible to send our technicians a pop-up message if their screen connect session is idle for 30 minutes? We have this one particular client that is requesting this special features in Automate. I know that the auto-disconnect timeout is 60 minutes and that cannot be changed. So now he wants to know if we can get some kind of pop-up if our screen connect session is idle for 30 minutes. Do you know if this is possible?

**Greg Mace**
**Network Consultant**
**MED TECH SOLUTIONS**
Phone: 1-877-687-1222 ext. 255
medtechsolutions.com
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