ConnectWise Ticket Assistant

Read-only review and response drafting

No PSA write access

Ticket #11262

FW: Computer Report For Sage Rhino Capital

Jump Start Technology · Ron De Angelis · New

Analysis sends selected, redacted ticket context to the configured OpenAI API. It does not modify ConnectWise.

Ticket details

Priority
Priority 3 - Medium
Type
Consulting
Owner
Unassigned
Last updated
—

Initial description

No description

Recent company tickets

Ticket timeline

Ron De Angelis2022-09-01T17:09:58.977Z

Just got this.  Did you generate it?

**From:** LT Alerts <[email protected]>
**Sent:** Thursday, September 1, 2022 10:00 AM
**To:** Ron De Angelis <[email protected]>
**Subject:** Computer Report For Sage Rhino Capital

Client Name,Computer Name,OS, OS Version,AV Name,AV Def. Date

Sage Rhino Capital,M910X-CONFROOM,Windows 10 Pro x64,10.0.19044,Sophos Intercept X 64bit,2022-08-31

Sage Rhino Capital,M910X-SCANNER,Windows 10 Pro x64,10.0.19044,Sophos Central Endpoint,2022-08-31

Sage Rhino Capital,T14-CNOVAK,Windows 10 Pro x64,10.0.19043,Sophos Intercept X 64bit,2021-10-20

Sage Rhino Capital,T14-CNOVAK,Windows 10 Pro x64,10.0.19043,Sophos Central Endpoint,2022-09-01

Sage Rhino Capital,T14-DFARKAS,Windows 10 Pro x64,10.0.19044,Sophos Central Endpoint,2022-09-01

Sage Rhino Capital,T14-DFRANCOYOUN,Windows 10 Pro x64,10.0.19044,Sophos Central Endpoint,2022-08-31

Sage Rhino Capital,T14-ILOTSVIN,Windows 10 Pro x64,10.0.19044,Sophos Central Endpoint,2022-09-01

Sage Rhino Capital,T14-LPONTICELLO,Windows 10 Pro x64,10.0.19044,Sophos Central Endpoint,2022-09-01

Sage Rhino Capital,T14-MDIZON,Windows 10 Pro x64,10.0.19043,Sophos Central Endpoint,2022-09-01

Sage Rhino Capital,T14-NGLAZER,Windows 10 Pro x64,10.0.19044,Sophos Central Endpoint,2022-09-01

Sage Rhino Capital,T470-CNOVAK,Windows 10 Pro x64,10.0.19044,Sophos Central Endpoint,2022-09-01

Sage Rhino Capital,T470-DYOUNG,None Detected,None Detected

Sage Rhino Capital,T470-DYOUNG,Windows 10 Pro x64,10.0.19042,Webroot SecureAnywhere 64bit,2022-02-23

Sage Rhino Capital,T470-ILOTSVIN,Windows 10 Pro x64,10.0.19044,Windows Defender 10,2022-08-31

Sage Rhino Capital,T490-DCHU,Windows 10 Pro x64,10.0.19044,Sophos Central Endpoint,2022-09-01

LabTech Software2022-09-01T17:11:38.397Z

Ron,

I did not. Looks like that's the automatic one that you're supposed to get.

Thank you,
Tim Scheuing 
LabTech Expert
\(912\) 373-6846

Please forgive any typos as this message was sent from a mobile phone.

-------- Original message --------

Ron De Angelis [email protected]2022-09-01T17:28:42.630Z

Great!  I just need to be more patient…..
Have a great major day!

Sent from my iPhone

On Sep 1, 2022, at 7:14 AM, LabTech Expert <[email protected]> wrote: