ConnectWise Ticket Assistant

Read-only review and response drafting

No PSA write access

Ticket #4008

FW: RTA MSI

Palindrome Consulting · Ilan Sredni · New

Analysis sends selected, redacted ticket context to the configured OpenAI API. It does not modify ConnectWise.

Ticket details

Priority
Priority 3 - Medium
Type
Consulting
Owner
Unassigned
Last updated
—

Initial description

No description

Recent company tickets

Ticket timeline

Ilan Sredni2019-06-06T14:55:17.430Z

Ilan Sredni
Palindrome Consulting
““Delivering Strategic IT solution for Peace of Mind”
Allowing business owners to focus on their business and sleep better at night, knowing that their data and systems are secure.
http://www.pciicp.com<http://www.pciicp.com/>

From: Paul Schofield <[email protected]>
Sent: Thursday, June 6, 2019 10:55 AM
To: Ilan Sredni <[email protected]>
Subject: RE: RTA MSI

Citrix Attachments
enSiloCollectorInstaller32\_3.1.0.362.MSI
11.6 MB
enSiloCollectorInstaller64\_3.1.0.362.MSI
15.3 MB
Download Attachments<https://ensilo.sharefile.com/d-sd12e37f3b4740e9a>
Paul Schofield uses Citrix Files to share documents securely.

Here they are

Paul Schofield
Director, Partner Architecture & Enablement
\(M\) +1 603 553 5200 | [email protected]<mailto:[email protected]>

\[https://gallery.mailchimp.com/af26f2ec35679a111f01a3ccb/images/056955f2-ecc5-4cc8-8c63-47edc955c194.jpg\]<https://www.ensilo.com/>

From: Ilan Sredni \[mailto:[email protected]<mailto:[email protected]>\]
Sent: Thursday, June 6, 2019 10:25 AM
To: Paul Schofield <[email protected]<mailto:[email protected]>>
Subject: RE: RTA MSI

Please build one for me.

Thanks!

Ilan Sredni
Palindrome Consulting
““Delivering Strategic IT solution for Peace of Mind”
Allowing business owners to focus on their business and sleep better at night, knowing that their data and systems are secure.
http://www.pciicp.com<http://www.pciicp.com/>

From: Paul Schofield <[email protected]<mailto:[email protected]>>
Sent: Thursday, June 6, 2019 10:24 AM
To: Ilan Sredni <[email protected]<mailto:[email protected]>>
Subject: RE: RTA MSI

I will build it for you with the installer, or you can manually move them from the default organization and collector group.

Paul Schofield
Director, Partner Architecture & Enablement
\(M\) +1 603 553 5200 | [email protected]<mailto:[email protected]>

\[https://gallery.mailchimp.com/af26f2ec35679a111f01a3ccb/images/056955f2-ecc5-4cc8-8c63-47edc955c194.jpg\]<https://www.ensilo.com/>

From: Ilan Sredni \[mailto:[email protected]<mailto:[email protected]>\]
Sent: Thursday, June 6, 2019 10:12 AM
To: Paul Schofield <[email protected]<mailto:[email protected]>>
Subject: RTA MSI

How do I get the MSI installer for RTA?

Thanks!

Ilan Sredni
Palindrome Consulting
““Delivering Strategic IT solution for Peace of Mind”
Allowing business owners to focus on their business and sleep better at night, knowing that their data and systems are secure.
\[asilver-author-sm2\]
1930 Harrison St.
Suite 208
Hollywood, FL 33020
Dir: 786-590-5040
Tel: 305-944-7300 ext. 200
Fax: 305-944-6335
Cel: 305-458-3258
Follow me<mailto:https://twitter.com/isredni>
This e-mail is confidential and may contain privileged information. If you are not the addressee or if you have received the e-mail in error, it may be unlawful for you to read, copy, distribute, disclose or otherwise use the information which it contains. Under these circumstances, please notify us immediately by returning this mail to [email protected]<mailto:[email protected]> and deleting this e-mail from your system.

This e-mail is confidential and may contain privileged information. If you are not the addressee or if you have received the e-mail in error, it may be unlawful for you to read, copy, distribute, disclose or otherwise use the information which it contains. Under these circumstances, please notify us immediately by returning this mail to [email protected]<mailto:[email protected]> and deleting this e-mail from your system.
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_