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Ticket #15661

KB5129237 - Patch Applied After Hours Tonight.

AB Innovations · Travis Meyer · Waiting On Client

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Ticket details

Priority
Priority 3 - Medium
Type
Consulting
Owner
Unassigned
Last updated
—

Initial description

No description

Recent company tickets

Ticket timeline

Travis Meyer2026-09-23T17:35:35.770Z

Tim,

We need this emergency patch applied after hours.  It's not published in Windows Update, only available from the Catalog.  It resolves an issue we had today with a client and we expect it to hit some more.  This affects Server 2022 so maybe a target approach and if we can also target it even further to servers running the RDS or Remote Desktop Services role that would be even better.  If not spray every 2022 server.

It does require a reboot so [@Victor](mailto:[email protected]) how do you want to handle that, so we don’t have 20 servers reboot all the same time with the possibility of some not coming up.  We don’t want to overwhelm the Tech Team either if that were to happen.

[@LabTech Expert](mailto:[email protected]) - We for sure need it applied to “The Ryding Company” and to their “TRCORD4” server tonight with a reboot.  I will let [@Victor](mailto:[email protected]) determine the best time for that to happen as the client does work late, but[@LabTech Expert](mailto:[email protected]) is also on the East Coast so timing will need to be figured out.

**Patch:**KB5129237
https://support.microsoft.com/en-us/servicing/os/windows-server/2026/09/kb5129237-windows-server-2022-update

![\[Travis Meyer\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/cebc94fe-e01f-4334-be40-53f15c7a7325)Travis Meyer | **Chief Solutions Officer**
**Advanced Business Innovations, Inc.
**"Let Us Do I.T. For You™"**
**
P:** 818-646-2853 | **M:** 818-646-2853
**E:** [email protected]
6900 Owensmouth Ave. Suite 100
Canoga Park, CA 91303
**[Book Time With Me](https://cal.com/travis.meyer)**
**[About Me](https://travismeyer.github.io/about-me/) | [My Availability](https://outlook.office365.com/calendar/published/[email protected]/cb56720f154d413fa2db0161d34200592954674174606350374/calendar.html)**

![\[NS.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/01f4f672-b624-4b5e-a033-b530a52d4876)![\[ES.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/d5a16bcb-bb63-4b7c-8dd4-0a7691af1081)![\[identity-security-technical-certification.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/24c7214d-a4c7-4e7a-9a51-15c16178bd0f)

Travis Meyer [email protected]2026-09-23T18:54:35.297Z

Let's hit all 2022 servers to be safe.  [@Victor](mailto:[email protected]) let us know on timing, and if you want to do batches with The Ryding Company being in the first batch.

Thanks Tim!

![\[Travis Meyer\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/c46e4323-4183-4ac7-bb15-8239171d9dac)Travis Meyer | **Chief Solutions Officer**
**Advanced Business Innovations, Inc.
**"Let Us Do I.T. For You™"**
**
P:** 818-646-2853 | **M:** 818-646-2853
**E:** [email protected]
6900 Owensmouth Ave. Suite 100
Canoga Park, CA 91303
**[Book Time With Me](https://cal.com/travis.meyer)**
**[About Me](https://travismeyer.github.io/about-me/) | [My Availability](https://outlook.office365.com/calendar/published/[email protected]/cb56720f154d413fa2db0161d34200592954674174606350374/calendar.html)**

![\[NS.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/1467d1e4-41a7-4d1a-b619-447b3c8a5ae0)![\[ES.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/7049bdea-714a-4969-ba8d-1b2689e2cbd8)![\[identity-security-technical-certification.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/694c0da7-9880-4dfe-bbfc-1cf1a0fdd787)

Larry Wolff [email protected]2026-09-23T20:17:10.993Z

We need to do this update to Allegent group’s HAL server as well.
It is 2019 and is affected per the PS command returning the 9245 = server is affected.

**Larry Wolff**
**Support Engineer |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/9448afcf-ec56-4c41-b4c4-5668be9d60d7).
o: **818-702-9201 x150**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-466-6941 |

[![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/874e0640-6830-4ba0-be6f-fd572a293b03)](https://www.facebook.com/AdvancedBusinessInnovations/)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/636217de-1811-427b-bdd2-9e33e4fa61df)](https://www.linkedin.com/company/abi-advanced-business-innovations/)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/ae6be547-1a24-4b6d-b218-5e248ec4da52)](https://twitter.com/abinnovations)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/7df037ae-46d8-417d-bfcc-96ae8a441d0a)](https://www.instagram.com/abinnovationsinc/)
[![\[Cyber Panel Information\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/d8b15601-8eac-4197-baba-68206d32da53)](https://www.abinnovations.com/cyber-panel)

**[Remote Support ](http://help.abinnovations.com/)- Connect With Your Tech!**

Adam Berkowitz [email protected]2026-09-23T20:20:03.990Z

Hi All,

Chiming in here a bit, it looks like this is a patch chain that hit all server versions. Looks like each OS Year has a different patch to fix it;
![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/a78dbc88-980f-4df0-8960-f99911a9d34e)

So far we have seen an issue with 2022 and now 2019

**Adam Berkowitz**
**Project & Security Engineer |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/7844b600-46f1-477d-b2da-b697f8793e7d)
.
o: **818-702-9201 x157**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-477-4997 |

![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/8041be7f-b0fd-45bb-8753-1b2804f12a44)[  ](https://www.facebook.com/AdvancedBusinessInnovations/)[\[image\]  ](https://www.linkedin.com/company/abi-advanced-business-innovations/)[\[image\]  ](https://twitter.com/abinnovations)[\[image\]](https://www.instagram.com/abinnovationsinc/)
![\[Cyber Panel Information\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/d54f68f7-2628-438f-a4fc-16e73dd7d372)

**[Remote Support ](http://help.abinnovations.com/)- Connect With Your Tech!**

LabTech Software2026-09-23T21:16:15.930Z

Gentlemen,

I'm seeing discussion, but I don't yet see instructions for what you'd like for me to accomplish this evening. Just want to make sure we get clarification and are on the same page.

Thank you,

Tim Scheuing
\(912\) 373-6846 

Victor Ocampo [email protected]2026-09-23T21:20:14.677Z

Tim,

Can you please advise how many server we have under 

* 2025
* 2022
* 2019
* 2016

Our primary target seems to be Servers with the RDS role first and then the other servers

If you can please provide us a breakdown then we can provide a breakdown of how many server we can afford to push the update to on a nightly basis.

**Victor Ocampo**
**Technical Services Manager |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/046e9a67-32fe-4ff7-a779-f4455d8f7350)
.
o: **818-702-9201 x159**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-466-6932 | m: 818-932-4192

![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/4f242b66-6917-453a-9b1f-b2f83e55e5c5)[  ](https://www.facebook.com/AdvancedBusinessInnovations/)[\[image\]  ](https://www.linkedin.com/company/abi-advanced-business-innovations/)[\[image\]  ](https://twitter.com/abinnovations)[\[image\]](https://www.instagram.com/abinnovationsinc/)
![\[Cyber Panel Information\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/18513f3b-8cbf-4b66-abe3-1a013679c71b)

**[Remote Support ](http://help.abinnovations.com/)- Connect With Your Tech!**

Travis Meyer [email protected]2026-09-23T21:21:26.067Z

1st Goal: Apply the update to all 2016, 2019, 2022, and 2025 servers tonight after I would say 7pm PST.
2nd Goal: Reboot all patched servers based on [@Victor](mailto:[email protected])’s direction on how many per night to reboot and when.  The Ryding Company being one that is for sure rebooted tonight after the patch.

We have the what, we just need the when from Victor.

![\[Travis Meyer\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/2c5b2f26-bb8a-4775-b445-b387ae69e136)Travis Meyer | **Chief Solutions Officer**
**Advanced Business Innovations, Inc.
**"Let Us Do I.T. For You™"**
**
P:** 818-646-2853 | **M:** 818-646-2853
**E:** [email protected]
6900 Owensmouth Ave. Suite 100
Canoga Park, CA 91303
**[Book Time With Me](https://cal.com/travis.meyer)**
**[About Me](https://travismeyer.github.io/about-me/) | [My Availability](https://outlook.office365.com/calendar/published/[email protected]/cb56720f154d413fa2db0161d34200592954674174606350374/calendar.html)**

![\[NS.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/8d7d0f4a-89de-4614-a2dc-87cfd4cc3b69)![\[ES.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/07e4fea1-2fab-4b5b-93d9-461c9da9c163)![\[identity-security-technical-certification.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/59ab2d48-57db-44de-acf2-2e0817832086)

Victor Ocampo [email protected]2026-09-23T21:22:43.373Z

Tim,

Can you please advise how many server we have under 

* 2025
* 2022
* 2019
* 2016

Our primary target seems to be Servers with the RDS role first and then the other servers

If you can please provide us a breakdown then we can provide a breakdown of how many server we can afford to push the update to on a nightly basis.

**Victor Ocampo**
**Technical Services Manager |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/9fba8eb0-7347-420d-9805-47b024e78f7f)
.
o: **818-702-9201 x159**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-466-6932 | m: 818-932-4192

![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/62ea2ba3-d103-4809-945a-e6c7f2cb8ad7)[  ](https://www.facebook.com/AdvancedBusinessInnovations/)[\[image\]  ](https://www.linkedin.com/company/abi-advanced-business-innovations/)[\[image\]  ](https://twitter.com/abinnovations)[\[image\]](https://www.instagram.com/abinnovationsinc/)
![\[Cyber Panel Information\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/53f791ef-47ae-41a3-93d8-fa2b25fa0ca7)

**[Remote Support ](http://help.abinnovations.com/)- Connect With Your Tech!**

Victor Ocampo [email protected]2026-09-24T00:31:17.810Z

Tim,

Please see the attached file for the Server patch update with the requested dates

Let me know if you have any questions or concerns

**Victor Ocampo**
**Technical Services Manager |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/b4df2535-d45b-41df-a1d4-1081cbc90a16).
o: **818-702-9201 x159**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-466-6932 | m: 818-932-4192

[![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/bf74f060-ea3e-4679-87b3-46926d567c25)](https://www.facebook.com/AdvancedBusinessInnovations/)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/7c144fb7-ce00-4663-ab77-cbcc0e0b050d)](https://www.linkedin.com/company/abi-advanced-business-innovations/)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/aa506efd-a0b4-4732-b704-0f51fbb7421c)](https://twitter.com/abinnovations)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/c3800e38-cfbf-4784-aed3-ad673d21cf75)](https://www.instagram.com/abinnovationsinc/)
[![\[Cyber Panel Information\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/5b219064-9a57-4df7-85d9-c310c49a8f73)](https://www.abinnovations.com/cyber-panel)

**[Remote Support ](http://help.abinnovations.com/)- Connect With Your Tech!**

Travis Meyer [email protected]2026-09-24T02:12:19.590Z

Tim,

I can’t speak to the time I will need to leave that up to [@Victor](mailto:[email protected]) still. What I can provide is below:

* Reboot immediately after so it applies.
* Links:

1. https://support.microsoft.com/en-us/servicing/os/windows-server/2026/09/kb5129235-windows-server-2025-update
2. https://support.microsoft.com/en-us/servicing/os/windows-server/2026/09/kb5129237-windows-server-2022-update
3. https://support.microsoft.com/en-us/servicing/os/windows-10/2026/09/kb5129238-windows-10-1809-update
4. https://support.microsoft.com/en-us/servicing/os/windows-10/2026/09/kb5129239-windows-10-1607-update

![\[Travis Meyer\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/0f63cf3d-4786-47fa-a311-81fdcff45bac)Travis Meyer | **Chief Solutions Officer**
**Advanced Business Innovations, Inc.
**"Let Us Do I.T. For You™"**
**
P:** 818-646-2853 | **M:** 818-646-2853
**E:** [email protected]
6900 Owensmouth Ave. Suite 100
Canoga Park, CA 91303
**[Book Time With Me](https://cal.com/travis.meyer)**
**[About Me](https://travismeyer.github.io/about-me/) | [My Availability](https://outlook.office365.com/calendar/published/[email protected]/cb56720f154d413fa2db0161d34200592954674174606350374/calendar.html)**

![\[NS.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/46114648-8229-402e-a449-e6784d7dfcbd)![\[ES.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/80c1659e-85fb-4d61-8e28-e1709808b31d)![\[identity-security-technical-certification.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/a98e5fe6-610c-46e8-bc4b-cb84e7334c12)

Travis Meyer [email protected]2026-09-24T02:28:11Z

Looks like both. 

![\[Image.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/2b8fd048-d44f-44ad-82c4-c73f36f46213)

![\[Travis Meyer\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/0118229a-3543-4c86-bacd-239c1ccc644f)Travis Meyer | **Chief Solutions Officer**
**Advanced Business Innovations, Inc.
**"Let Us Do I.T. For You™"**
**
P:** 818-646-2853 | **M:** 818-646-2853
**E:** [email protected]
6900 Owensmouth Ave. Suite 100
Canoga Park, CA 91303
**[Book Time With Me](https://cal.com/travis.meyer)**
**[About Me](https://travismeyer.github.io/about-me/) | [My Availability](https://outlook.office365.com/calendar/published/[email protected]/cb56720f154d413fa2db0161d34200592954674174606350374/calendar.html)**

![\[NS.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/bb8a4b66-3486-471f-afcd-802e12707dd5)![\[ES.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/0da666f0-fd71-476d-b438-cb2e2b92f7a3)![\[identity-security-technical-certification.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/c3df371d-ca5d-4e29-8085-b121efe9954b)

Victor Ocampo [email protected]2026-09-24T02:57:31.517Z

Tim, 

As long as we have trco server updated then we should be fine for now 

We will call the clients tomorrow and schedule a time frame to get the patch installed for the first batch of clients

I will reply to this email with that time frame tomorrow morning

**Victor Ocampo**
**Technical Services Manager |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/e11e4649-4998-41fb-8098-84ec3e1ee955)
.
o: **818-702-9201 x159**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-466-6932 | m: 818-932-4192

![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/9b89a36f-8f49-4232-afd0-74234ad4a635)[  ](https://www.facebook.com/AdvancedBusinessInnovations/)[\[image\]  ](https://www.linkedin.com/company/abi-advanced-business-innovations/)[\[image\]  ](https://twitter.com/abinnovations)[\[image\]](https://www.instagram.com/abinnovationsinc/)
![\[Cyber Panel Information\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/1c31eb66-0d93-4566-8b0b-b56639213116)

**[Remote Support ](http://help.abinnovations.com/)- Connect With Your Tech!**

Victor Ocampo [email protected]2026-09-24T04:32:43.587Z

Tim,

After reading the whole email thread carefully I noticed that I missed the part of the server reboot even though you and Travis had mentioned it 

Thank you for holding back on doing the install, I'll touch base with the clients tomorrow to make sure we are all in agreement with the server reboot timeframe before providing it to you.

**Victor Ocampo**
**Technical Services Manager |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/afd0c6dd-497a-4e6f-bb12-3a86bffd8ef4)
.
o: **818-702-9201 x159**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-466-6932 | m: 818-932-4192

![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/998dd8bf-1fd9-429f-befd-137167466a71)[  ](https://www.facebook.com/AdvancedBusinessInnovations/)[\[image\]  ](https://www.linkedin.com/company/abi-advanced-business-innovations/)[\[image\]  ](https://twitter.com/abinnovations)[\[image\]](https://www.instagram.com/abinnovationsinc/)
![\[Cyber Panel Information\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/4d0333ad-6ed8-49c6-b26a-dfbcf06fe72e)

**[Remote Support ](http://help.abinnovations.com/)- Connect With Your Tech!**

Victor Ocampo [email protected]2026-09-24T19:49:15.167Z

Tim,

We are working on calling each client on the Excel list below to install the patch and do server reboot

We are letting our clients know the time frame is between 7-8 tonight for the first batch of 9 clients and 13 servers

![\[image\]](https://res.public.onecdn.static.microsoft/assets/fluentui-resources/1.1.0/app-min/assets/item-types/24/xlsx.png)[RDS.xlsx](https://abinnovations-my.sharepoint.com/:x:/p/victor/IQAWIJLHkVJJQYgbEScduEwDAa\_XeAsN-TldeB1OxElBWmc?e=RMIh9x)
Please use this link

We are waiting on a call back for some clients once we hear back we will update the Excel list

Let me know if you have any questions or concerns

**Victor Ocampo**
**Technical Services Manager |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/d8dbcfbe-efe1-43ed-9bfd-c3605c271929)
.
o: **818-702-9201 x159**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-466-6932 | m: 818-932-4192

![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/98c1c8c8-89da-4722-9eba-729f219a7822)[  ](https://www.facebook.com/AdvancedBusinessInnovations/)[\[image\]  ](https://www.linkedin.com/company/abi-advanced-business-innovations/)[\[image\]  ](https://twitter.com/abinnovations)[\[image\]](https://www.instagram.com/abinnovationsinc/)
![\[Cyber Panel Information\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/40fbe1ca-b1cb-4a19-8c35-25f9388a8d5f)

**[Remote Support ](http://help.abinnovations.com/)- Connect With Your Tech!**

Victor Ocampo [email protected]2026-09-24T22:25:08.343Z

Tim,

We have 10 servers that we received the approval to install the patch and reboot the server from 7-8

This would be for 7 clients in the Excel sheet and are marked scheduled for today -
![\[image\]](https://res.public.onecdn.static.microsoft/assets/fluentui-resources/1.1.0/app-min/assets/item-types/24/xlsx.png)[RDS.xlsx](https://abinnovations-my.sharepoint.com/:x:/p/victor/IQAWIJLHkVJJQYgbEScduEwDAa\_XeAsN-TldeB1OxElBWmc?e=RMIh9x)

**Victor Ocampo**
**Technical Services Manager |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/f62fecb2-c5b4-4e2d-abf2-6691eb7aa1c2)
.
o: **818-702-9201 x159**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-466-6932 | m: 818-932-4192

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LabTech Software2026-09-24T22:28:53.480Z

Victor,

Understood. Note that TRCOWAS was not updated last night. I only updated the other server at that client. Let me know if you'd like for me to do that one tonight.

Thank you,

Tim Scheuing
\(912\) 373-6846 

Victor Ocampo [email protected]2026-09-25T00:25:54.050Z

Tim,

Please make sure you send at least 3 notifications to users within a 5min time span

We had user yesterday that lost the work they were working on due to the 1 min notification to hop off the server

Please let us know once the update has been complete - Thank you

**Victor Ocampo**
**Technical Services Manager |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/6de49f70-1695-4e7e-ab97-d7efa6d7b6e5).
o: **818-702-9201 x159**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-466-6932 | m: 818-932-4192

[![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/33bee4da-e3c2-45c5-b32a-73a01180f619)](https://www.facebook.com/AdvancedBusinessInnovations/)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/17e9108e-e71a-406a-b901-6e94ed19846b)](https://www.linkedin.com/company/abi-advanced-business-innovations/)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/7325469d-12dc-4662-8cf1-056d4a161f0f)](https://twitter.com/abinnovations)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/cb1e1669-b520-46c1-94da-0b3913eb8bce)](https://www.instagram.com/abinnovationsinc/)
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LabTech Software2026-09-25T00:36:54.180Z

Victor,

You provided no information about that other server. Please let me know if I need to apply to it tonight.

I'm unable to provide notification to all users on an RDS server. A notification can only be sent to the console. I would suggest going into the servers and doing so from Windows. 

Thank you,

Tim Scheuing
\(912\) 373-6846 

Victor Ocampo [email protected]2026-09-25T21:40:52.140Z

Tim,

The 8 servers that we had scheduled from 7-8 for today are good to push the patch

We have created another batch of the remaining 7 servers that we can hopefully get approval from the client for this coming Monday morning.

**Victor Ocampo**
**Technical Services Manager |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/d90d78fc-1fe9-4697-bb0c-7b1fb61a7139).
o: **818-702-9201 x159**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-466-6932 | m: 818-932-4192

[![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/b574b10c-691f-4fab-8a1c-f42f618fe152)](https://www.facebook.com/AdvancedBusinessInnovations/)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/47537b85-29b5-4de5-b14b-3e3c3478dee3)](https://www.linkedin.com/company/abi-advanced-business-innovations/)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/ac4043c6-950b-49aa-9b4d-5ef6c44ff683)](https://twitter.com/abinnovations)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/d5ac7d73-c507-4f18-8f75-943b5a617702)](https://www.instagram.com/abinnovationsinc/)
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Victor Ocampo [email protected]2026-09-28T04:03:10.577Z

Understood, Thank you Tim

We will be contacting the next and hopefully final batch of clients that include the below
* 3 servers: First attempt
* 5 servers: Second attempt

Will keep you updated.

**Victor Ocampo**
**Technical Services Manager |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/9b2d30d3-9461-4840-a546-7a220e92fba2).
o: **818-702-9201 x159**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-466-6932 | m: 818-932-4192

[![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/15ee752a-26b0-440c-86e8-78376efb3fe9)](https://www.facebook.com/AdvancedBusinessInnovations/)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/334a093e-9d52-420e-ad06-71ce7b6d4d28)](https://www.linkedin.com/company/abi-advanced-business-innovations/)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/5dbf0d66-a327-4768-856e-ca7f26a40855)](https://twitter.com/abinnovations)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/66fe5697-98e4-4ac1-9526-29571754cad0)](https://www.instagram.com/abinnovationsinc/)
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Victor Ocampo [email protected]2026-10-05T23:40:27.070Z

Tim,

I'm adding [@Ben Zavala](mailto:[email protected]) to this email thread who is Supervising my team while I'm away this week to hopefully get the last group confirmed to push out the update.

**Victor Ocampo**
**Technical Services Manager |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/d66c2ca0-878a-4564-995d-4211f22a5ccc).
o: **818-702-9201 x159**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-466-6932 | m: 818-932-4192

[![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/5459f414-45f9-49df-9052-380926674b3d)](https://www.facebook.com/AdvancedBusinessInnovations/)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/f26855a5-8c38-4dcf-accf-e61d5fa248b4)](https://www.linkedin.com/company/abi-advanced-business-innovations/)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/65ccd36b-8fb9-475b-8774-2abd9f58bbe8)](https://twitter.com/abinnovations)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/551359a1-e686-44c4-a283-71c1497b6058)](https://www.instagram.com/abinnovationsinc/)

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Victor Ocampo [email protected]2026-10-06T18:42:28.987Z

Tim,

We have clients that need different dates and times to install the patch for their servers

Would it be possible for you to show us where the patch update script is at to run or steps how to run the server patch install?

**Victor Ocampo**
**Technical Services Manager |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/b8533d05-0a98-4d70-ba83-59ef9e8dc311).
o: **818-702-9201 x159**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-466-6932 | m: 818-932-4192

[![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/da79f86d-9b3f-40dc-ad0f-67fc78a17b4f)](https://www.facebook.com/AdvancedBusinessInnovations/)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/613c07a0-4f6f-49b4-8d6c-efb43de87c25)](https://www.linkedin.com/company/abi-advanced-business-innovations/)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/824e0eb9-986d-496e-95e6-42278edb5914)](https://twitter.com/abinnovations)  [![\[image\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/91d10476-538f-4866-9bc5-78d44df75bd0)](https://www.instagram.com/abinnovationsinc/)

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Victor Ocampo [email protected]2026-10-06T20:48:55.010Z

Thank you very much Tim,

**Victor Ocampo**
**Technical Services Manager |** **Advanced Business Innovations, Inc.**
![\[WG Cloud Small Logo.png\]](https://na.myconnectwise.net/v4_6_release/api/inlineimages/labtechx/8450b1a1-1dc0-4e6d-a7d6-f04751ef126b).
o: **818-702-9201 x159**
a: 6900 Owensmouth Ave., Canoga Park, CA, 91303
w: [www.abinnovations.com](http://www.abinnovations.com)
e: [email protected]
d: 818-466-6932 | m: 818-932-4192

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