ConnectWise Ticket Assistant

It was not on the list

From: Michael Whelan
Sent: Monday, May 20, 2019 8:53 AM
To: Jennifer Rodriguez-Diaz <[email protected]>; Robert Glazer <[email protected]>
Cc: Alejandro Lozano <[email protected]>; Tim Scheuing <[email protected]>
Subject: Re: two computers that were offline

Ff-ws-018
Get Outlook for Android<https://aka.ms/ghei36>

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From: Robert Glazer
Sent: Monday, May 20, 2019 8:51:37 AM
To: Michael Whelan; Jennifer Rodriguez-Diaz
Cc: Alejandro Lozano; Tim Scheuing
Subject: RE: two computers that were offline

What's the machine name, check it against the list.
FF-WS-037<https://app.warrantymaster.com/device/20SCX/view>
SPrice
BRG5YJ2
OptiPlex 3040
Upgrade
FF-WS-036<https://app.warrantymaster.com/device/YinMH/view>
fcarrasco
BRN5YJ2
OptiPlex 3040
Upgrade
FF-WS-034<https://app.warrantymaster.com/device/FMXRs/view>
mfonticiella
HM5CXD2
OptiPlex 3040
Upgrade
FF-WS-035<https://app.warrantymaster.com/device/BfZSx/view>
lschrader
HM4JZC2
OptiPlex 3040
Upgrade
FF-WS-033<https://app.warrantymaster.com/device/YDiFF/view>
oricardo
8K167J2
OptiPlex 3040
Upgrade
FF-WS-032<https://app.warrantymaster.com/device/cjQ9v/view>
marista
GMZCXH2
OptiPlex 3040
Upgrade
FF-WS-031<https://app.warrantymaster.com/device/iFHqT/view>
cgallagher
HGYF8C2
OptiPlex 3040
Upgrade
FF-WS-027<https://app.warrantymaster.com/device/4FReQ/view>
mgordon
G3VMDH2
OptiPlex 3040
Upgrade
FF-WS-024<https://app.warrantymaster.com/device/78K6I/view>
jschofield
5XGHMF2
OptiPlex 3040
Upgrade
FF-WS-022<https://app.warrantymaster.com/device/qxPsF/view>
pbagley
GVK8XD2
OptiPlex 3040
Upgrade
DFRIEDMAN-YOGA<https://app.warrantymaster.com/device/ZmYSj/view>
NSilverman
R90LLHU7
X1 Yoga 1st Gen \(Type 20FQ, 20FR\) Laptop \(ThinkPad\)
Need to confirm upgradeability
FF-WS-020<https://app.warrantymaster.com/device/iSDuw/view>
apereyra
54B5DD2
OptiPlex 3040
Upgrade
FF-WS-021<https://app.warrantymaster.com/device/wgFQv/view>
kgrossman
53Y3DD2
OptiPlex 3040
Upgrade

From: Michael Whelan
Sent: Monday, May 20, 2019 8:50 AM
To: Jennifer Rodriguez-Diaz <[email protected]<mailto:[email protected]>>; Robert Glazer <[email protected]<mailto:[email protected]>>
Cc: Alejandro Lozano <[email protected]<mailto:[email protected]>>
Subject: Re: two computers that were offline

I am at Jens machine now still running widows 7
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From: Robert Glazer
Sent: Monday, May 20, 2019 8:47:58 AM
To: Jennifer Rodriguez-Diaz
Cc: Alejandro Lozano; Michael Whelan
Subject: two computers that were offline

Good morning,

The 2 below computers were not upgraded to Windows 10 because they were not online. The other 10 were successfully upgraded.

DFRIEDMAN-YOGA - 5/17/2019 4:20:43 PM
FF-WS-034 - 5/17/2019 5:30:59 PM

Robert Glazer
Palindrome Consulting
Chief Technology Officer
ITIL v3, Lean Six Sigma Green Belt
Main Phone :305-944-7300
Direct Phone:786-590-5033
1930 Harrision Street
Hollywood, Florida 33020
https://www.pciicp.com/
For after hours support, please contact our office at 305-944-7300 and select the after-hours option. Our team will receive your message and address.

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"Delivering Peace of Mind"
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http://www.pciicp.com<http://www.pciicp.com/>

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