:root{color-scheme:light;--navy:#13233b;--blue:#2563eb;--bg:#f3f6fa;--line:#dce3ed;--muted:#667085;--green:#087443}*{box-sizing:border-box}body{margin:0;font:15px/1.5 system-ui,-apple-system,Segoe UI,sans-serif;color:#182230;background:var(--bg)}header{display:flex;justify-content:space-between;align-items:center;padding:18px 28px;background:var(--navy);color:#fff}h1,h2,h3,h4,p{margin-top:0}header h1{font-size:20px;margin:0}header p{margin:2px 0 0;color:#cdd7e5}.badge{background:#dff7e9;color:var(--green);padding:6px 10px;border-radius:999px;font-weight:700}.error,.notice{margin:16px 22px;padding:12px 15px;border-radius:8px}.error{background:#fee4e2;color:#912018}.notice{margin:0 0 18px;background:#eff6ff;color:#1e429f}main{display:grid;grid-template-columns:340px minmax(0,1fr);min-height:calc(100vh - 126px)}aside{background:#fff;border-right:1px solid var(--line);padding:18px;overflow:auto}.aside-title,.ticket-header,.card-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:15px}.aside-title h2{font-size:17px}.ticket-link{display:block;padding:12px;margin:0 -6px 4px;border-radius:8px;color:inherit;text-decoration:none}.ticket-link:hover,.ticket-link.active{background:#edf4ff}.ticket-link strong,.ticket-link span{display:block}.ticket-link span,.muted,small{color:var(--muted)}.content{padding:24px;max-width:1250px;width:100%}.ticket-header{margin-bottom:16px}.ticket-header h2{margin-bottom:5px}.eyebrow{font-size:12px;text-transform:uppercase;letter-spacing:.08em;color:var(--blue);font-weight:800;margin-bottom:4px}button,.button{border:0;border-radius:7px;background:var(--blue);color:#fff;padding:9px 13px;font-weight:700;text-decoration:none;cursor:pointer}.secondary{background:#e8eef7;color:#27364b;font-size:13px}.grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.card{background:#fff;border:1px solid var(--line);border-radius:10px;padding:18px;margin-bottom:18px;box-shadow:0 1px 2px #1018280d}.draft{border-top:4px solid var(--blue)}dl{display:grid;grid-template-columns:120px 1fr;gap:6px 12px}dt{color:var(--muted)}dd{margin:0}.prewrap{white-space:pre-wrap}.note,.related{padding:12px 0;border-top:1px solid var(--line)}.note>div,.related{display:flex;justify-content:space-between;gap:15px}.note span,.related span{color:var(--muted);font-size:13px}.note p{margin:8px 0 0}.draft-field{border-top:1px solid var(--line);padding-top:14px}.draft-field h4{margin-bottom:5px;text-transform:none}.empty{padding:70px 20px;text-align:center;color:var(--muted)}footer{text-align:center;color:var(--muted);padding:14px;font-size:13px}@media(max-width:850px){main{grid-template-columns:1fr}aside{border-right:0;border-bottom:1px solid var(--line);max-height:340px}.grid{grid-template-columns:1fr}.ticket-header{display:block}.ticket-header form{margin-top:12px}}